Migrating content at UKRO

The challenge

UK Research Office Brussels (UKRO) is part of UK Research and Innovation (UKRI).

UKRO’s SharePoint CMS was to become unsupported, so they needed a new platform to host their content. This meant a complex and multifaceted project, involving migrating over 6,000 pages of content, as well as 13,000 subscribers and their company data, to the new site. The site would require:

• content-controlled user access level functionality, with the ability to log in, authenticate and edit profile settings

• form functionality, allowing users to book meeting rooms or attend events

Other vital areas included managing regular updates to news, events and funding opportunities, and the ability to search on keywords and areas. All these updates would need to be sent out to subscribers via a daily newsletter, which would be controlled and automated by the site.

The site needed to look and feel consistent in tone and in style, to provide a more modern, logical and accessible user journey.

The website's numerous functions needed to perform as expected for their users but also for the UKRO's administrators, allowing them to manage all their future content quickly and easily.

The solution

Scroll provided key knowledge and experience in the following areas:

• We reviewed, edited and developed existing content to be migrated, with a focus on accessibility, UX and GDS style guides

• We manually migrated over 200 pages of core content

• We produced a technical overview of client and end-user needs for developers

• We provided leadership and stakeholder management between web developers and the client

• We ran online user training and created training packs for site administrators

What they say about working with Scroll

"Scroll's expertise in content design and accessibility was invaluable in enabling us to produce a site that greatly enhanced the UX, accessibility needs, and all key functionality requirements"                   

Chris Knox, Head of Digital Services and Engineering, UKRI