Digital Content Ltd privacy policy

This policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.

Digital Content Ltd contact details

Any questions regarding this policy and our privacy practices should be sent by email to projects@scroll.co.uk.  Alternatively, you can telephone 020 3318 1828.

Who we are

“We” means Digital Content Ltd (trading as Scroll Training). Our registered address is 19 Trinity Rise, London SW2 2QP. Our company registration number is 09698656. Our VAT number is 276 4106 02

How we collect information from you

We obtain information about you when you, for example:

  • send us your CV or give us any other details about yourself so we can look for project work for you
  • sign up for our newsletter
  • buy a ticket to attend a Digital Content Ltd training course or event
  • use our website (we may automatically collect information about your computer, including your IP address, information about your visit, your browsing history, and how you use our website)

What type of information we collect from you

The personal information we collect might include your name, address, email address, phone number, details of your previous work and projects, education and professional qualifications.

If you start working with us, the information we may collect includes bank details, right to work in the UK, tax information, references, proof of address, any criminal convictions and the results of any test or interviews you completed with Digital Content Ltd.

In the case of a website visit, the information we collect might include IP address, location and information regarding what pages are accessed and when.

If you pay for a place on one of our training courses, your payment card information is collected by a third party payment processor (Eventbrite), who specialises in the secure online capture and processing of credit/debit card transactions. Eventbrite will send us your name, billing address and the last 4 digits of your payment card only.

If you attend a Meetup, your payment details are taken by Paypal and we have no access to your financial details.

Our lawful basis for collecting personal information

When Digital Content Ltd collects personal information, it is on the lawful basis of:

  • your explicit consent
  • your data being necessary for the performance of a contract or to take steps to enter into a contract
  • your data being necessary for compliance with a legal obligation (for example, to know whether or not you are legally allowed to work in the UK)

What we do with your personal information

We may use your information to:

  • find you a suitable project or tell you about potential projects
  • carry out our obligations arising from any contracts entered into by you and us
  • send you communications which you have requested and that may be of interest (for example, newsletters)
  • process an application for a job or project
  • ensure that content from our website is presented in the most effective manner for you and for your computer
  • help keep our website safe and secure

How long we keep information about you

We review our retention periods for personal information on a regular basis by undertaking a data audit once a year.

We are legally required to hold some types of information to fulfil our statutory obligations (for example, information on right to work, some tax and financial information).

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us, and no longer.

Who has access to your information

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

We may pass your information (eg your CV) to clients or companies partnering with us if it could help us find you work. We will only do this after we have ascertained you are interested in the project.

We may use your information (eg your CV) when we are bidding for tenders. If we are bidding jointly with another organisation, your CV may be seen by that organisation as well as by the client. We will only do this after we have gained your consent.

Whenever we send a CV out to third parties, we send it on Digital Content Ltd headed paper, stripped of all your personal contact details.

We will not release your information to third parties beyond the ones mentioned above unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

When you are buying an event ticket using the Eventbrite website, your payment is processed by Eventbrite, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us using the contact details at the beginning of this policy.

Your choices

You have a choice about whether or not you wish to receive information from us.

If you do not want to receive communications from us, you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

Alternatively, to stop receiving communications, or to change your preferences at any time, contact us using the contact details at the beginning of this policy.

How to access and update your information

You have the right to have information about yourself corrected or deleted, unless there are statutory reasons we have to keep it.

If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us using the contact details at the beginning of this policy.

You also have the right to ask for a copy of the information Digital Content Ltd holds about you. We won’t charge you, and will supply it within one month of your request.

In some circumstances, we may not be able to release information to you: for example, if it contains personal data about another person. We also reserve the right to refuse or charge for requests that are clearly unfounded or excessive. However, if we refuse a request, we will always tell you why, and you will have the right to complain to the Information Commissioner’s Office (ICO) and to a judicial remedy.

Security precautions in place

When you give us personal information, we take steps to ensure that it’s treated securely. For full information on all the steps we take, you can ask to see a copy of our Data Protection policy by emailing projects@scroll.co.uk.

When you buy a ticket to a Digital Content Ltd training course or event, any sensitive information (such as credit or debit card details) is encrypted and protected by Eventbrite and Paypal.

Non-sensitive details (for example, your email address) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems.

Use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can adjust the settings on your browser to refuse cookies but some of the services on our website may not work if you do so.

If you want to revoke your consent to the use of cookies on this website, you can either delete the cookies in your browser’s memory or clear your cache.

If you want to prevent cookies being set before you visit this website, or most other websites, you can set your browser to block cookies. Most browsers allow you to do this in their settings.

If you would like to know more about cookies, please visit the Information Commissioner’s Office (ICO) information on cookies.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

If you are 16 or under

We are concerned to protect the privacy of children aged 16 and under. If you are aged 16 or under‚ please get your parent’s or guardian’s permission beforehand whenever you provide us with personal information.

Review of this policy

We keep this policy under regular review. This policy was last updated in May 2018.